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Quality Customer Service
We all have customers. Whether we answer student questions, lead a department, or serve lunch, all our customers want the same thing - great customer service. This three-hour workshop will use videos, classroom discussion, and small group practice to teach you the tools of great customer service. Registration is full. Click here for more information |
Upcoming Workshops
Effective Decision Making (9/10)
FULLThis three-hour workshop taught by Anna Wight from HRD will use case study, video, and skill practice to teach participants decision making skills for the workplace to answer two fundamental questions: - What are the optimum conditions for good decision making? - When faced with major decisions, how can I find and select the best alternatives possible?
Updated by the HRD Web Team, Brigham Young University, Provo, UT 84602 - Copyright 2008. All Rights Reserved.