Human Resource Development

Jerry L. Bishop

Online Training & Development Consultant
Here since September 2013

What do you do for HRD?
I am the system administrator for YTrain. I work with departments to help them in using YTrain to meet their training needs. I supervise the online training coordinator in the development of online training lessons. I also supervise three graphic designers and one editor who provide support for HRD and also for HRS department needs and some limited support in helping other campus departments with their design and editing needs. I also do the voice narration for many of the online lessons we develop.

What is your major? Degrees you have received?
I majored in business education and received a bachelor's degree. Worked on a master's degree for a year, but never finished it.

What is the best advice you have ever received?
If you want to be happy, keep the commandments.

How can you help someone on campus?
I help those who take online training lessons with any challenges they may from accessing the YTrain system, through obtaining a completed lesson status. I help managers to better understand how YTrain works and what it's capabilities are. I also help managers to set up custom programs tailored to their employee needs. I work with administrators who need to have broader access rights than their role usually allows. I also present a portion of the New University Personnel Orientation for full-time employees.

What brought you to BYU? And why have you stayed here?
My father decided to relocate the family from Salt Lake to Provo at about the time my older brother and I were starting BYU. We moved to Provo to a new home on Stadium Avenue. I attended BYU and worked part-time for Special Courses and Conferences. I met my wife, who was from Provo, and after graduating from BYU I determined that I wanted to work in an environment that promoted LDS values, where I could contribute to the mission of this great institution. I actually applied to BYU and the LDS Church and figured either one would be acceptable. A position opened in the Wilkinson Center and I was hired as an Office Manager, which aligned with my education and interests. I held various positions as the organization changed including Office Manager, Assistant Controller, Controller, Associate Director, Director and General Manager. I spent twnty-seven years in the Wilkinson Center and then was offered a position as Training Coordinator for Student Auxiliary Services. I was in that position for thirteen years and then moved to HRD in September 2013.

What is one of your favorite quotes?
Proverbs 3:5 "Trust in the Lord with all thine heart and lean not unto thy own understanding." I'm not saying that I live this, but I believe it is a principle to strive for.

What is your favorite thing to learn about?
I like to learn about new features that a software program can do. I like Excel and think it's cool to know about pivot tables or the data filter features. I enjoy learning about YTrain and the different things it can do.

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